
The UK Competition and Markets Authority (CMA) has published updated guidance on unfair consumer contract terms and notices under the Consumer Rights Act 2015 (CRA) [Unfair contract terms – GOV.UK].
The revised guidance comes when consumer protection is receiving renewed and high-profile regulatory attention following the introduction, in April 2025, of the CMA’s new direct enforcement powers under the Digital Markets, Competition and Consumers Act 2024 [A New Era for Consumer Law and Regulation | Global IP & Technology Law Blog]. For the first time, rather than having to go through the courts, the CMA now has the power to enforce directly breaches of consumer law. The regulator can also unilaterally impose (significant) fines and other penalties where it determines a breach has occurred, as a number of businesses have already found to their cost.








